We may work with companies that are competitive with each other. We have a Conflict of Interest policy that seeks to identify and resolve any conflict of interest that arises. The intent of this policy is to ensure there is no adverse impact on our clients. This statement is available for review by contacting us.
We comply with the Privacy Act 1988 as a matter of best practice.
We treat your data as confidential information. As part of your access to our subscription service we will never ask for your “secret sauce” and there is no reason for you to disclose this to us if you’re not comfortable doing so. For this reason, please don’t ask us to sign a Non-Disclosure Agreement (NDA).
We have worked hard to secure an excellent reputation as a service to support start-ups and won’t risk your intellectual property. Our reputation speaks for itself on this topic.
We will never divulge information about you to other companies or clients without your consent, however we may ask you if we can connect you to other companies that may be able to help you grow your business, it is your decision if you wish to take advantage of new contacts.
We record both 1:1s and group sessions for internal review and improvement purposes. In the future these may be used for self-service training content for the benefit of our clients.
These videos are stored securely on Loom that only authorised LeapSheep employees are permitted to access, and they may do so only for permitted business functions. We may invite you to review these videos for learning and reference purposes.
This Statement explains how we collect, handle, store and protect personal information when:
When handling personal information, we will take all reasonable steps to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act) and other applicable legislation (such as Australian State and Territory health privacy legislation). The APP principles are designed to ensure that individuals’ personal information is protected throughout the information lifecycle – that is, from the time the information is collected through to its destruction. The APPs also give individuals the right to access their personal information, and have it corrected if it is incorrect. LeapSheep takes all reasonable steps in order to comply with the Act and protect the privacy of personal information that it holds.
We may be provided with personal information directly by our clients to enable us to deliver our services. We may also collect personal information from other sources (such as directly from individuals themselves or information that is publicly available). This includes (but is not limited to) contact details, dates of birth, gender and financial records.
We also collect personal information (such as contact details and account details) from suppliers, contractors and third-party service providers that we engage to help us operate our business.
We may collect personal information when performing other activities that form part of the operation of our business, but which do not directly form part of our services to our clients. For example, we might collect personal information from members of the public as part of undertaking surveys, research on current issues or as part of projects we are carrying out with other organisations. We will take reasonable steps to provide clear information about the nature of those activities and the purpose for which we are collecting your information.
We may collect personal contact details from you when you use this website, for example if you sign up to hear more about our services.
To improve your experience when you use this website and ensure that it is functioning effectively, (small text files stored in a user’s browser) and web beacons (electronic images that allow this website to count visitors who have accessed a particular page).
We will never disclose your personal information to other Clients of LeapSheep unless it is with your permission (for example to connect you with other startup founders for mutually beneficial reasons).
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in accordance with current technologies.
We record one-on-ones and group sessions for internal use to improve our products, and in future these may be used for self-service training content for the benefit of our clients.
We store these videos securely and only authorised LeapSheep staff have access. We may provide a link to a specific client or group session video to a client for training purposes. We protect our content and actively manage the distribution of this content. Please see How do we protect your information.
We may also use non-personal, de-identified and aggregated information for several purposes including for data analytics, research, submissions, thought leadership and promotional purposes.
We will not use your personal information collected via this website or through other sources to market the goods and services of third parties to you. We may use your personal information collected via this website:
If you do not want to receive marketing materials from us, you can:
We may also use personal information to protect our rights and those of our users or to comply with a legal or professional right or duty.
When will we disclose your personal information?
We will never disclose or sell your personal information to third parties for advertising purposes, or for any other secondary purpose without your authorisation. We will use all reasonable means to protect the confidentiality of your personal information while in our possession or control. We will not knowingly share any of your personal information with any third party other than our service providers who assist us in providing the information and/or services we are providing to you.
We may be required to disclose personal information to law enforcement, regulatory or government agencies, or to other third parties:
LeapSheep hosts various forums and other social media services that allow you to share content with other users “social media applications”. Any personal information that you contribute to these social media applications can be read, collected and used by other users of the application. We have little or no control over these other users and, therefore, we cannot guarantee that any information that you contribute to any social media applications will be handled in accordance with this Statement.
How do we protect your information?
We hold personal information in digital formats including video storage on secure applications. We use a range of physical, operational and technological security measures to protect this information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite taking appropriate measure to protect personal information used and collected by us, please be aware that no data security measures can guarantee 100% security all of the time. We cannot guarantee the security of any information transmitted to us via the internet and such transmission is at your risk.
You may access your personal information or seek to have that information corrected if you believe that it is incorrect, at any time.
To request access, or to correct your personal information, please contact us.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us.
Leap Enterprise Group Pty Ltd
PO Box 97, Torrens Park
Adelaide SA 5062
ABN 16 605 010 903